How we use your information

This page is all about how, why and when we use your personal information. Protecting your privacy is our priority and we’re committed to taking good care of any data that you share or we collect.

If you have any questions about this, don’t hesitate to get in touch. We’ll be more than happy to help.

Your privacy matters

We will always:

  • look after your personal information with care.
  • use robust security processes to keep your personal details safe and sound.
  • keep your best interests at heart and be transparent about how we use your information.

Who collects and uses your information?

What information does The Mortgage Works collect and hold?

Where does The Mortgage Works collect information from?

How does The Mortgage Works use your information?

Who might we need to share your information with?

How long do we keep your information?

What are your rights around your personal information?

Updating your personal information

Other important information

Save or print the information on this page

Updating this notice

Just so you know: we’ll update this notice from time to time. If we make changes, we’ll try to let you know but it’s always a good idea to revisit this page when you can.

This notice was last updated on 7 February 2022.


Mortgages are secured on your property. You could lose your property if you do not keep up payments on your mortgage.

The Mortgage Works (UK) plc (Company No. 2222856) is a wholly owned subsidiary of Nationwide Building Society and is authorised and regulated by the Financial Conduct Authority (FCA) under registration number 189623. You can confirm our registration on the FCA’s website. Most buy-to-let mortgages are not regulated by the Financial Conduct Authority.

The Mortgage Works (UK) plc also acts as agent and mortgage administrator for Derbyshire Home Loans Ltd (Company No. 2628265, FCA No. 302586) and for E-Mex Home Funding Ltd (Company No. 02124900, FCA No.305370). All three companies are wholly owned subsidiaries of Nationwide Building Society, are registered in England and Wales with their registered office at Nationwide House, Pipers Way, Swindon, SN38 1NW and are authorised and regulated by the FCA.

The Landlord Works is operated by Home Propositions Limited (Company Number 12788060), a wholly-owned subsidiary of Nationwide Building Society.

The Mortgage Works is not responsible for the content of external websites.