FAQs

We regularly update our FAQs to answer any questions that may arise. If you’re unsure what something means, please check our glossary for a detailed explanation.

View our Online Mortgage Switcher FAQs for answers to OMS specific queries.

If your question isn’t answered below, please contact us.

About TMW

Making payments

Redemption

Cheques

Direct debits

Overpayments

Release of property

Switching

Miscellaneous

Arrears